 ARCHIVES
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Wednesday, December 08, 2004
E-Mail Trouble-Shooting The Guy Who Doesn't Help
As much as I love the internet, all the Google possibilities out there and the World of Blog, sometimes, technology just gets on my nerves. I've never depended really strongly on anything before, until I started using Outlook Express for my e-mail. It took some getting used to, but after I while I loved everything about it and couldn't imagine going back to Yahoo. But alas, those Outlook Express days are over and I've got to go back to using lovely web-based stuff. I can't complain much, Yahoo has way more space so I'm not forced to delete old e-mails (which I despise doing) and I can upkeep my organizational folder system. But when it comes to my school account, it's a whole other story. In the IT Office on campus. Me: Hi. Uhm, I have this problem with my e-mail account...my entire Inbox is filled with 2 messages that keep alternating and repeating...and all my other mail has just disappeared. IT Guy: Oh. Okay. Let me just log you in... *click* Okay, it's fixed. Me: *wide-eyed* Is that it? IT Guy: Yeah. Me: Oh. Okay. Can you check something for me? I changed some settings this morning and just want to make sure they worked. IT Guy: No, you have to log in yourself. Me: Okay, sure. IT Guy: But you can't do that now. The system is down. Me: When will it be back up? IT Guy: I don't know. Me: So in order for me to check anything, I have to log in myself, but I can't do that now because the system is down. IT Guy: Yes. Me: And you don't know when it'll be back up. IT Guy: Right. Me: What do I do about school e-mail until then? IT Guy: *shrug* Me: So how did you just fix that problem with my Inbox if the system is down? IT Guy: ... SIGH |
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